Graduate Studies and NH Lean Credits

Posted by Heather Barto on April 1st, 2019

Edith Chiasson, Lean Black Belt, is a 2019 MPA Graduate Candidate for the UNH Carsey School of Public Policy Master of Public Administration program.  She earned her Lean Black Belt certification through the State of New Hampshire’s Bureau of Education and Training in 2016 and is a member of the State of NH Lean Executive Committee.

Edie shares, “The study of Lean adds value to public service initiatives by acquiring effective process improvement tools complementing the leadership, program evaluation, budgets, planning, personnel, collective bargaining, and policy analysis tools offered as part of the University of New Hampshire’s Master of Public Administration program. Lean management techniques align with public policy implementation, using innovative process improvement to support purpose-filled missions and value-driven cultures. Lean methods and tools are carefully designed to reduce process challenges and improve customer service at every level in our government.”

Edie is currently employed as the Audit Supervisor at the NH Lottery Commission and is using Lean approaches as a system of evaluating effectiveness and efficiency in current policy and procedures to uphold reasonable administrative costs to support and advance the agency’s mission. Edie has also provided leadership and Lean Coordinator support to initiate a pilot mentoring program, onboard newly trained facilitators, and more.

For more on how Edie has integrated Lean into everyday work, contact her directly at Edith.Chiasson@lottery.nh.gov or 603-271-7151.

Congratulations Edie on your upcoming academic achievement and for being a constant champion of continuous process improvement!

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