NH Public Utilities Commission-Lean Project

Posted by Heather Barto on December 10th, 2018

The Public Utilities Commission (PUC) of New Hampshire recently embarked on process improvement projects.  The Assess Tracking Lean project demonstrates the value of co-facilitation and group effort towards contributing to a faster and smoother way to conduct business.

Jan Gugliotti, Lean Green Belt and the Lean Coordinator for PUC adds “Woohoo!  Survived my first facilitation as a new GB.” Jan shares her A3 work as a model for collaborative process improvement efforts to support the PUC’s efforts with Lean modernization practices.

PUC_Asset Tracking Project_A3

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