Ideas for Successful Implementation of Lean

We are already well on our way with some of these ideas here in NH.  This is a good read for some tips on how we can continue to move things forward.


Process Improvement and Leadership

25 Leadership Behaviors

15 pages of information that is useful for any agency looking to explore culture changes with process improvement.

Great read!

Six Phases of Process Improvement

UNH has a great resource which shows the six phases of process improvement.  You can review this resource at the link below:


State of Wisconsin Metrics Overview

We are all interested in metrics when it comes to our Lean work.  Feel free to review Wisconsin’s Annual Report to see what they accomplished in 2017.

WI Lean Government Program – FY17 Annual Report – Final (Revised)

Here is a link to the high level overview for FY17 and FY16 as well for comparison.

Growth Mindset versus Fixed Mindset

Please take a moment to review Volker Balleuder’s thoughts on the book Growth Mindsets by Carol Dweck.


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