Six Phases of Process Improvement

UNH has a great resource which shows the six phases of process improvement.  You can review this resource at the link below:


State of Wisconsin Metrics Overview

We are all interested in metrics when it comes to our Lean work.  Feel free to review Wisconsin’s Annual Report to see what they accomplished in 2017.

WI Lean Government Program – FY17 Annual Report – Final (Revised)

Here is a link to the high level overview for FY17 and FY16 as well for comparison.

December NH Lean Network Meeting

Please join us for our quarterly Lean Network Meeting tomorrow, Friday, December 15 from 1:30-3:00 PM at the Department of Environmental Services (29 Hazen Dr, Concord NH).  We will provide an update from the Lean Executive Committee and recap Lean efforts in 2017.  We are also very fortunate to have the current Black Belt Class presenting.

As always, please allow time for networking after the meeting.

If you haven’t already registered, please do so here:

We’ll see you there!

Lean Yellow Belt Training as Part of CPS/CPM Classes

Members of the Certified Public Supervisor and Certified Public Manager classes are currently working on their Lean Yellow Belt Certification.  This is a large group (over 100) so the events are being held at the Army National Guard Training Complex in Pembroke.  The large group was broken out into smaller groups so they could all participate in Lean Events to earn their belts.  Green and Black Belt facilitators are assisting with this multi-day event and there is lots of Lean learning going on!  More information will be posted after the next session.



Free webinar from GBMP (10-17-2017 3pm)

“Tea Time with The Toast Dude Webinar” Gemba Guidelines with GBMP’s Bruce Hamilton

Tuesday, October 17, 2017 – 3:00 PM – 3:45 PM


​Going to the “Gemba,” the place where the work is done, has become a popular practice for many top managers. But why do we go? What are we looking for? How can we promote and support kaizen through these visits to the floor? ​

Focusing on both the social and technical aspects of operational excellence, Bruce’s Gemba Guidelines provide a simple PDCA cycle for managers that will prepare them to unlock the brilliance of their team members and create a system and culture of initiative and accountability.

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