Dartmouth-Hitchcock Value Institute Offers Conference

Health Care Quality Conference: Tools and Takeaways for Your Journey

Saturday, May 4, 2019

7 am to 4:30 pm

Auditorium H, Dartmouth-Hitchcock Medical Center

Register here

Use this special promo code to save $100 on registration: QCNHLN-100

Description:

Whether your team or organization is just beginning to implement quality improvement projects or you’ve been engaged in such work for years, this conference promises to offer tools and techniques that can be beneficial no matter where you are in your journey to improve quality.

Yellow Belt training is also available pre-conference on May 2-3 at a discounted price.

Keynote speakers and their topics include:

  • Robert Shumsky, PhD, Professor of Operations Management; Faculty Co-Director, Master of Health Care Delivery Science Program, Tuck School of Business at Dartmouth Patient Flow
  • Paul Batalden, MD, Active Emeritus Professor, The Dartmouth Institute; Active Emeritus Professor of Pediatrics and Active Emeritus Professor of Community and Family Medicine, Geisel School of Medicine at Dartmouth Co-Production of Health Care

Other topics include: 

  • 5S Visual Management & Continuous Survey Readiness
  • Community and Critical Access Hospitals: Supporting Quality Improvement Work
  • Strategy Deployment
  • High Reliability Principles
  • Standard Work
  • Lab Lean Journey
  • Tools and Takeaways Q & A Session

To learn more and to register by April 22, visit: https://www.dartmouth-hitchcock.org/classes_events/eventdetail/55656960467

Building the Lean Bench at NH Lottery Commission

At  the New Hampshire Lottery Commission, not only are we building the Lean bench by adding 2 Green Belts and 12 Yellow Belts, we are also piloting our own grassroots mentoring program for supervisors.  The NH Bureau of Education and Training is a great partner in training and it’s up to us as an agency to follow up with discussions about what we’ve learned and how to put what we’ve learned into practice.

 Facilitator and mentor of the group, Edie Chiasson, who also serves as the NH Lottery Commission’s Lean Coordinator notes, “In addition to my role as a mentor for Lean initiatives and lifelong learning, I have a responsibility to help prepare the next generation for the challenges they will encounter. It is a critical component of succession planning for any organization.”

 Program participant, Travis Emerson states, “The S.T.A.R. program has allowed us an opportunity to collaborate, sharing ideas and best practices across departmental boundaries. We are learning from each other which improves our performance as leaders and supervisors.”

 The mentoring program is titled S.T.A.R. (Supervisors That Are Resources).  Our pilot group (see photo) meets weekly, with a strict time limit of 30 minutes, to explore various topics.  If more than 30 minutes is needed to discuss a topic, it is continued at the next meeting. Topics can come from a BET training session (from Lean, CPM, CPS, Foundations of Supervision, etc.), from a book (any Lean, Management, or Leadership book), or current challenge (morale, motivation, inspiration, etc.).  To date the group has explored:  Team dynamics – The Five Dysfunctions of a Team, Employee appreciation and inclusion – How to be a Dream Manager, Emotional Intelligence – The Five Components of Emotional Intelligence at Work, Leaders paying it forward – Step Up and Lead; Puzzles – How to approach putting pieces together; Managing Up – Managing is not just one way; and Leaders are responsible for outcomes – Extreme Ownership.  

 The program is an immediate success with participants learning from each other. Inevitably, everyone leaves the meetings feeling inspired and eager to get back to work with their teams. It sets a positive tone for the day!

 

Pictured left to right: Travis Emerson – Lean Green Belt; Edie Chiasson – Lean Black Belt/mentor, Tonya Walsh – Lean Yellow Belt, Carmela Nolin – Lean Yellow Belt, Tiffani McIntosh – Lean Green Belt

Congratulations to the NH Lottery Commission on their Lean advancement!

Quarterly Lean Network Meeting

State of NH Quarterly Lean Network Meeting

December 14, 2018

1:30pm-3:30pm

NH Fire Academy, 98 Smokey Bear Blvd., Concord, NH

Lean, Culture, Leadership Support; How Do They Work Together?

Speaker information

Alastair Howie, Senior Continuous Improvement Specialist will walk us through the Lean Transformation efforts and advancements made at Elliot Health System. Elliot Health System moved from a project-based approach to a sustainable Lean Management System that develops people and fosters a culture of continuous improvement.

Please register for the meeting at https://das.nh.gov/EventCalendar/EventCalendar.aspx?EventOwner=lean&EventType=all

 

If you have a disability and need accommodations to participate in this training, please contact Angela Linke, ADA Coordinator at the Department of Transportation, 603-271-7424 or angela.linke@dot.nh.gov

To ensure that your needs are met, please be sure to notify Angela Linke at least 7 days before the scheduled event.

http://lean.nh.gov/

Congrats NH Department of Environmental Services Lean Yellow Belt Graduates

Kudos to the recent NH Department of Environmental Services Lean Yellow Belt graduates.

Yellow Belt is a hands-on introduction to the philosophy and methodology of Lean process improvement.

Congrats to the the graduates:

  • Jana Ford
  • Laura Martel
  • Hamilton McLean
  • Cynthia Nelson
  • Melanie Cofrin
  • Steve Couture
  • Jocelyn Degler
  • Stacey Herbold
  • Kristen Svendsen
  • Kelsey Vaughn
  • Laura Filau

PS special thanks to Kate McGovern for making a special trip to 29 Hazen Drive to teach everyone these new skills.  Also, thanks to Felice Janelle, Alan Moulton and Vince Perelli to facilitate the hands-on Lean events, during this training.

 

Congratulations New Green Belts

The State of New Hampshire Lean community would like to congratulate the June 2018 Green Belt Class. The new members received their certificates and were joined by the Black Belt  Class of 2015.

Congratulations to all!

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